A good daycare visit takes forty minutes and tells you almost everything. A bad
one takes ten and tells you about the paint.
Here is what to look at.
Ask for the ratio before you ask anything else
How many staff are in the room right now, and how many children? Then count
them yourself. A centre that publishes its ratios and hits them is doing the
single hardest and most expensive thing in childcare.
For reference, the ratios we hold ourselves to:
| Age | Ratio |
| --- | --- |
| 3–12 months | 1 staff : 3 babies |
| 1–2 years | 1 staff : 4 toddlers |
| 3–4 years | 1 staff : 8 children |
| 4–5 years | 1 staff : 12 children |
If a centre will not tell you, or gives you a number "on average", that is your
answer.
Watch the staff, not the room
Are they down at child height or standing over them? Do they use children's
names? When a child falls over, does someone go to them, or does someone shout
across the room? You will know within five minutes.
Ask what happens when a child is hurt
You want a clear, practised answer: first aid, an incident record written the
same day, and a call to you — not a note at pickup. Ask to see a blank incident
form. A good centre will hand you one without hesitating.
Ask about food, then ask about allergies
Who cooks it, where, and what happens when a child has an allergy. The answer
you want involves a written list, a check before the food is served, and a
person whose job it is to do that check.
Ask about staff turnover
"How many of the people in this room were here a year ago?" High turnover is the
strongest single predictor of poor care, because children in their first years
need consistency more than they need equipment.
Ask what they do about a child who is struggling
Not about the children who are thriving. Ask about the one who bites, or who
will not join in, or who is behind on speech. A centre with a real answer has
thought about this. A centre that says "we do not really have that here" has not.
What to ignore
The building. Fresh paint and a big gate tell you about capital, not care.
Some of the best rooms we have seen are plain.
The equipment. A shelf of new toys is easier to buy than a good ratio.
The website. Including ours. Go and look at the room.
The questions that separate them
Good centres relax when you ask hard questions, because they have answers.
Weaker ones get defensive or vague. Ask:
- Can I see your Department of Social Welfare licence?
- What is your staff turnover this year?
- What happened the last time a parent complained?
- Can I visit unannounced once my child is enrolled?
That last one matters most. Any centre that says no is telling you there are
times it would rather you did not see.
See the HomeNest centres and book a visit.